Set up your program
Customer accounts
Shopify's customer accounts don't use your theme, so the rewards button doesn't appear there. Loyalvia adds blocks you can place on the account pages instead.
The blocks
| Setting | What it does |
|---|---|
| Profile page | The customer's balance, pending points and VIP tier. |
| Order status page | The points that order earned. |
| Orders page | A short summary of their points above their order list. |
Add the blocks
The quickest way: in the app, open Widget and, on the Customer accounts card, click Add blocks. Shopify's editor opens on its Apps tab with the Loyalvia blocks, and the card shows which pages already have one. Or add them by hand:
- In Shopify admin, go to Settings → Checkout and accounts and click Customize.
- From the page selector at the top, choose the account page — Profile, Order status or Orders.
- Click Add block, choose Loyalty points: Profile, Loyalty points: Order status or Loyalty points: Orders, and place it where you want it. The editor shows it with sample points so you can see where it sits; signed-in customers see their own balance.
- Click Save. Repeat for the other pages you want.
Note: These blocks work with Shopify's current customer accounts. If your store still uses legacy customer accounts, the widget on your storefront is where customers see their points.