Help
Plans & billing
Start free and upgrade when you need more. Plans are billed by Shopify, on your store's Shopify bill.
Plans
| Setting | What it does |
|---|---|
| Free — $0 | Up to 200 orders a month earn points. Points for signups and orders, discount-code rewards, the storefront widget and customer account blocks. |
| Starter — $9/month | Up to 1,000 orders a month. Everything in Free, plus VIP tiers. |
| Growth — $19/month | Unlimited orders. Everything in Starter, plus referrals, birthday and social rewards, customer emails, points expiry with reminders, and no "Powered by" line. |
| Pro — $49/month | Everything in Growth, plus member import from Smile.io, LoyaltyLion, Yotpo or a CSV, and priority support. |
The monthly order limit
On Free and Starter, a set number of orders earn points each month. The count resets on the 1st. The Plan page shows how many you've used, and the dashboard warns you when you're close.
After the limit, new orders don't earn points until the 1st. Everything else keeps working: customers can still see their balance and redeem rewards.
Early-bird stores
The first 100 stores to install get every feature free, for good. If spots are left when you install, you can claim one in the welcome steps. An early-bird store keeps its spot if it uninstalls and comes back.
Setting up features before you upgrade
You can set up anything — tiers, referrals, emails — on any plan. Features your plan doesn't include are marked in the app, and customers won't see them until you upgrade.
Change or cancel
Go to Plan in the app menu and click Change plan. Shopify shows the plans and asks you to approve any charge. Uninstalling the app cancels a paid plan.